- Credit held on account can be redeemed against the purchase of Match Tickets or Season Memberships.
- Credit cannot be used for other club purchases, unless specifically directed by the club.
- Credit cannot be accepted by other club suppliers or partners.
- If you do not spend the entire amount of credit the remaining balance will be updated after each purchase. The balance can be used against future purchases.
- Credit can be used as part payment for a transaction with the balance being paid by another accepted method.
- Credit is non-transferable and non-cash refundable.
- Credit will either expire 24 months after the date of issue or 24 months from the last transaction (which ever comes later). A transaction is a purchase of a Match Ticket or Season Membership. Any remaining balance is cancelled on expiry.
- We reserve the right to amend our credit terms and conditions at any time and take appropriate action, including cancellation of credit, if necessary.
- Applications for credit and refunds from the 2019/20 season are no longer being accepted.
- Nothing in these terms affect your rights at law (for instance, under the Consumer Rights Act 2015). Please see the Citizens Advice website at citizensadvice.org.uk for more details.
