Season Membership ‘Plus’ - All you need to know...

Our passionate supporters are the lifeblood of this rugby club and have been greatly missed since matches have been played behind closed doors.

In what are clearly exceptional circumstances, we have launched a new Season Membership ‘Plus’ offer that allows supporters to purchase with confidence and ensures we can make the best possible preparations ahead of welcoming fans back to Ricoh Arena.

 

Key Information

Key Information

We’ve made some changes to our Season Memberships to give supporters confidence to buy and more benefits for doing so. The Season Membership ‘Plus’ will cover the next two seasons, namely the 2020/21 and 2021/22 campaigns.

Below are the key details of the Season Membership 'Plus' package:

  • Covers the 2020/21 and 2021/22 seasons
  • Includes entry to the last 4 League matches of the 2020/21 season, and all regular season League and European matches in the 2021/22 season
  • Receive free of charge viewing, via the BT Sport App, of any Wasps Gallagher Premiership home games played behind closed doors made available by BT Sport for broadcast during the 2020/21 season*
  • Great prices in every area of the stadium and new age bands
  • Your name printed on a limited edition playing shirt to be worn by the team and on our ‘Fan Wall’ in the Ricoh Arena tunnel (available for fans purchasing before 18 December 2020)
  • A discount for those renewing before 8 January 2021
  • Pay in full, or pay monthly over 4, 8, or 12 months (please note that only the 12 month option will be available initially)
  • The first supporters back in the Ricoh Arena once it’s safe to return, and a transparent COVID-19 credit/refund policy

Sales Periods

Renew your seat from: Monday 30 November at 10am

General sale from: Monday 30 November at 10am

Name on playing shirt and Fan Wall deadline: Friday 18 December at 10am

Lose your renewal discount deadline (2019/20 Season Members): Friday 8 January at 10am

Lose your seat deadline (2019/20 Season Members): Friday 8 January at 10am

Move your seat: Friday 8 January from 12pm

We strongly advise supporters to purchase online

- More info on FAQs Page

 

*BT Sport reserve the right to withdraw this offer at anytime 

Prices & Age Bands

Prices & Age Bands

Prices

The very best deal over the course of the next two campaigns is with a Season Membership Plus, even with the specific match promotions that we run throughout those seasons.

As part of our drive to deliver superb value for money and to make rugby as accessible as possible, we have extended the age band for our junior supporters to 11 & under whilst still delivering free season tickets for this age group in Category 3 and 4 seating, and introduced a brand new 18-25 price bracket to ensure young adults entering the workplace or further education can still follow the team! We will also be expanding our commitment to members of the blue light services and those serving in the military – supporters working in these professions will be guaranteed the same price as those in the 18-25 age bracket.

 

Prices stated exclude 2019/20 credit

Please find a PDF version here  

Wasps Season Membership Stadium Plan

Season Member renewal discounts and seat reservations will be available until 10am on Friday 8 January 2021. There will be a designated Seat Move Day from 12pm on Friday 8 January 2021 which we will advertise again closer to the time.

 

Spread the Cost 

Season Memberships are available to purchase using a Premium Credit Limited instalment plan, with a 12 month payment plan option initially available. Please note that a 4 month and 8 month option will be added soon. You can apply to purchase your Season Membership Plus online using Premium Credit directly via the AXS ticketing website. You must be at least 18 years or older at the date of your application. In choosing our finance option, you are also agreeing to enrol for automatic renewal for the 2022/23 season. Other Terms and Conditions apply. Acceptance subject to credit status. 

 

Age Bands

Adults and 65 & Over

Supporters who are due to turn 65 at any time before the 2021/22 season will be able to purchase at a concessionary price in advance of their 65th birthday - an early birthday present for all who are due to celebrate the milestone between now and the end of August 2021.

18-25

For young adults who may be entering into further education or employment, as well as those supporters in the armed forces and blue light services (please note - members of the armed forces and blue light services are required to call the Ticket Office to purchase their membership).  

17 & Under

Teenagers falling within the 17 & Under age bracket and with credit available will pay as little as £3.35 per match – prices start from just over £60.

11 & Under

The Club remains committed to attracting the fans of the future, having extended the junior age category for the next two seasons. This means young Wasps fans can watch league and European pool stage matches for free from the Category 3 and 4 areas of Ricoh Arena.

For a Season Membership Plus, other than the 65 & Over age bracket, we take your age as of 30 November 2020.

 

Booking Fees

There will be an online booking fee of £3 payable for each Season Membership purchased. This booking fee will also be payable for each 11 and Under membership in Category 3 and 4 areas of the Stadium. Please note that there will be an additional £1.50 fee for all transactions over the phone.

How to Buy or Renew

How to Buy or Renew

How To Buy

Whether you are renewing your existing membership, are looking to switch seats, want to become a new Season Member or just need some information, our team are on hand to help.

  Buy Online   

How To Renew

To renew, log-in using the link below. Then select 'Reservations' to view all your Season Memberships... Select the Season Membership Plus reservation drop-down to see multiple reservations.

(Please make sure you are using the most up to date version of your web browser and have turned off all ad blockers. Users using incognito mode may also experience difficulty purchasing online.) 

Renew Online

(We strongly advise supporters to purchase online)

 

Contact Us – Ticket Office 

Please email ticketoffice@wasps.co.uk to arrange a call back from one of the team.

Opening Times 

Monday to Friday 9am to 5pm

The Ricoh Arena Ticket Office is closed to the general public.

What's Included

What's Included

Which matches are included in the Season Membership Plus?

The Season Membership Plus will include entry to the last four home Gallagher Premiership matches of the 2020/21 season vs. Sale Sharks, Bath Rugby, Worcester Warriors and Leicester Tigers, and all home Gallagher Premiership matches, as well as the home European pool stage games, during the 2021/22 season. Premiership Cup and knockout stage fixtures are NOT included in the package.

What happens if supporters are allowed back into Ricoh Arena before the end of March?

If supporters are allowed back into stadiums before the end of March 2021, Season Members will be guaranteed a set price match ticket per game of £10 for adults and £5 for concessions and entered into any ballots if they are needed due to capacity restrictions.

What benefits are included with a Season Membership ‘Plus’?

The very best deal over the course of the next two campaigns is with a Season Membership Plus, even with the specific match promotions that we run throughout those seasons.

  • Your name will appear on a limited-edition playing shirt to be worn by the 1st team during a match in the 2020/21 season*
  • Your name will appear on a ‘Fan Wall’ in the players tunnel – to support the team even when games are behind closed doors*
  • Two free tickets during the 2021/22 season for friends and family**
  • First supporters back in Ricoh Arena when it’s deemed safe to return and, due to social distancing measures, possibly the only way to watch Wasps in person in 2020/21
  • Flexible payment terms 
  • BT Sport Match Pass - free of charge viewing, via the BT Sport App, of any Wasps Gallagher Premiership home games played behind closed doors made available for broadcast during the 2020/21 season. 
  • Option to relocate Season Member seat, based on early renewal
  • Invitations to exclusive events***
  • Offers on Official Club retail
  • Priority on knockout stage tickets
  • Free entry to any women’s team matches played at Ricoh Arena***

 

*available to those purchasing by Friday 18 December at 10am

**for select League and Pool Stage Cup games only; subject to availability

***subject to availability, safety measures and COVID-19 restrictions

Add Ons

Add Ons

Parking

Due to uncertainty around fixtures, all 2019/20 parking permit holders will have the option to purchase parking on a match by match basis for any games they attend. Please contact the Wasps Ticket Office for more details.

Clubhouse

Due to uncertainty around fixtures and current social distancing requirements, it will not be possible to renew Clubhouse memberships at this time. More details will be announced in due course.

Matchday programme

Please note that the matchday programme will no longer be available via a subscription service.

Premium Seating and Hospitality

If you are interested in VIP seasonal seating and hospitality, please contact one of our Commercial team by emailing hospitality@wasps.co.uk.   

FAQs

FAQs

Season Membership Plus FAQ’S

Which matches are included in the Season Membership Plus?

The Season Membership Plus will include entry to the last four home Gallagher Premiership matches of the 2020/21 season vs. Sale Sharks, Bath Rugby, Worcester Warriors and Leicester Tigers, and all home Gallagher Premiership matches, as well as the home European pool stage games, during the 2021/22 season. Premiership Cup and knockout stage fixtures are NOT included in the package.

What happens if supporters are allowed back into Ricoh Arena before the end of March?

If supporters are allowed back into stadiums before the end of March 2021, Season Members will be guaranteed a set price match ticket per game of £10 for adults and £5 for concessions and entered into any ballots if they are needed due to capacity restrictions.

Will BT Sport still be offering a Match Pass?

The Club has once again teamed up with BT Sport to offer free of charge viewing, via the BT Sport App, of any Wasps Gallagher Premiership home games played behind closed doors made available for broadcast during the 2020/21 season. BT Sport reserve the right to withdraw this offer at any time.

How much will my Season Membership Plus cost?

The amount you actually pay will depend on whether or not you have requested credit from the 2019/20, and when you buy. If your Adult Season Membership Plus is priced at £490 and you buy within the renewal period and have £125 of credit, the price of your Season Membership Plus would be £350. Full prices can be viewed here.

I applied for credit for the remaining 2019/20 matches. Can I use this to pay?

Any Season Member who has requested credit from the 2019/20 season will have this automatically applied to their Season Membership ‘Plus’ renewal.

Please note that applications for credit  and refunds from the 2019/20 season are no longer being accepted.

What is the COVID-19 credit and refund policy?

If any of the four 2020/21 season games included in the Season Membership ‘Plus’ are played behind closed doors, we will credit the pro-rata value of each match to the Season Member’s account which can then be used to purchase match tickets during the 2021/22 Season. If any of the 2021/22 season games included in the Season Membership ‘Plus’ are played behind closed doors, we will credit the pro-rata value of each match to the Season Member’s account which can then be taken as a refund or used towards future ticket purchases.

When is the renewal deadline?

Existing Season Members have until 10am on Friday 8 January to renew their seat and benefit from the renewal price. After this date you may not be able to purchase the same seat and the new Season Member price will be applied.

When do Season Memberships go on general sale?

Season Memberships will be on general sale from 10am on Monday 30 November.

Can I use my Buzz Points?

Due to a very limited and inconsistent use of Buzz Points by supporters, along with difficulties in administering these, we will no longer be offering the Buzz Points loyalty scheme and, as such, these can’t be redeemed against Season Membership purchases. We are offering 2019/20 Season Members a renewal discount instead and hope to introduce a new loyalty scheme in due course. Please note that the Buzz Points scheme has now closed, and all points have been voided.

Do I keep the same seat for every game?

Season Members are not guaranteed access to their usual seat and/or area of the Stadium at this current time. In order to maximise attendance when the Stadium is operating with social distancing and at reduced capacity, the specific seats which are made available for each match will be determined by the Club. When the Stadium is operating at full capacity, members in Category 3 and 4 may be requested to move to alternate seats for European pool stage matches. Please note that Premiership Cup and knockout stage fixtures are not included within the Season Membership Plus and seats will be allocated accordingly if purchased by Season Members.

We come to the game as a family. Can we still sit together?

We have designed a socially distanced seating plan in such a way that you will still be able to sit in close proximity to one another and across the same row, subject to availability.

If there are ticket ballots, can we apply to sit as a group?

Group ballot applications will be accepted for linked Season Memberships Plus (up to a maximum of 6 and subject to relevant regulations). To link your accounts, please follow the instructions as set out here. If for any reason you cannot renew together online, please call the Ticket Office for assistance.

I have a 2019/20 Season Membership, but I want to choose a different seat. When can I do this?

If you wish to move seats then simply call the Ticket Office who will be able to assist, although please bear in mind that all 2019/20 seats will be reserved until 10am on Friday 8 January. Only supporters who have already purchased their Season Membership Plus will be able to move into any newly available seats on Friday 8 January at 12pm. If you haven’t purchased by 10am on Friday 8 January then you will need to wait until 10am on Monday 11 January to select from the newly available seats which have become available after seat reservations are removed. Any seat moves into new categories will be charged the relevant price for that area.

I am a current Season Member and want to buy additional memberships. What are my options?

As a current Season Member, you can buy additional seats at any time. Please note that the location of any additional seats will be subject to availability. Additional seats will be charged at full price.

I would like to buy Season Memberships for my children. Is there any restriction as to where they may sit?

Ricoh Arena is a family-friendly venue and, as such, children can hold a Season Membership in any category of the stadium. Although there is a fee for those aged 11 and under in some areas of the stadium, memberships for this age bracket are free of charge in Category 3 and 4 areas. Please note that up to two free of charge 11 and under tickets are available per one full paying adult, 18-25 or 65 & over membership.

Season Memberships for supporters 11 and under are intended to be used on a regular basis by the named holder and the Club reserves the right to suspend the Membership if not used in this way. Memberships will not be issued to supporters aged 2 and under. Supporters aged 2 and under are entitled to be carried through the turnstiles if they then sit on the parent’s/guardian’s lap during the match.

What are the benefits of being a Season Member?

The very best deal over the course of the next two campaigns is with a Season Membership Plus, even with the specific match promotions that we run throughout those seasons.

Supporters purchasing a Season Membership Plus will also be the first supporters back in Ricoh Arena when it’s deemed safe to return and, due to social distancing measures, it’s possibly the only way to watch Wasps in person in 2020/21.

As a Season Member ‘Plus’ you will be able to take advantage of a range of exclusive benefits including your name printed on a limited edition playing shirt to be worn by the team and on our ‘Fan Wall’ in the Ricoh Arena tunnel (available to those renewing by Friday 18 December at 10am), two free tickets for selected regular season game during the 2021/22 season for friends and family, flexible payment terms, the option to relocate your seat, invitations to exclusive events, offers on Official Club retail, priority on knockout stage tickets and free entry to any women’s team matches played at Ricoh Arena.

Do I need to carry ID if I purchase a concession ticket?

Regular checks are made on concession ticket usage at the turnstiles. Any supporters purchasing age-related concession prices are advised to bring a form of identification with them to the match. Staff may challenge anyone considered not to be a genuine concession and request proof of age. Misuse of a Season Membership may result in the holder being refused entry to or ejected from the ground in respect of a particular match and/or the cancellation and withdrawal of their Season Membership.

As of the 2020/21 season we do need to see proof for all concessionary members.

Is a Finance Option in place?

Season Memberships are available to purchase using a Premium Credit Limited instalment plan, with a 12 month payment plan option initially available. Please note that a 4 month and 8 month option will be added soon. You can apply to purchase your Season Membership Plus online using Premium Credit directly via the AXS ticketing website. You must be at least 18 years or older at the date of your application. In choosing our finance option, you are also agreeing to enrol for automatic renewal for the 2022/23 season. Other Terms and Conditions apply. Acceptance subject to credit status. 

Will I receive a new Season Member card for the 2020/21 season?

The club has kept all Season Member Cards active from last season to allow supporters to use their current card for access.

It is very important that supporters bring their confirmation email with them to each match as this will reference your seat details for each individual match. Any seat details printed on your Season Member card should be ignored.

We will also be using our stadium’s technological capabilities to introduce a contactless digital ticket. This will eventually see all Season Members and Match Ticket Purchasers entering the stadium using their mobile device, rather than their Member Card, E-Ticket or Paper Ticket. More details will be shared in due course.

What options are available due to my accessibility requirements?

Ricoh Arena is an accessible stadium which caters for all wheelchair or ambulant disabled supporters. Any supporter that may require wheelchair access or an ambulant disabled Season Membership Plus should contact the Ticket Office directly on 02476 786 411 or ticketoffice@wasps.co.uk.

Can I renew my seasonal parking permit?

Due to uncertainty around fixtures, all 2019/20 parking permit holders will have the option to purchase parking on a match by match basis for any games they attend. Please contact the Wasps Ticket Office for more details.

Can I buy a subscription for the matchday programme?

Please note that the matchday programme will no longer be available via a subscription service.

Can I renew my Clubhouse membership?

Due to uncertainty around fixtures and current social distancing requirements, it will not be possible to renew Clubhouse memberships at this time. More details will be announced in due course.

Premium Seating and Hospitality

If you are interested in VIP seasonal seating and hospitality, please contact one of our Commercial team by emailing hospitality@wasps.co.uk.   

 

T&Cs

Please see 'How to Buy or Renew' page above for further support.