Useful Information For Season Members
Don’t worry if you are struggling to buy your Season Member online or can’t login to your Wasps Buzz Points account, these downloadable PDFs provide a step-by-step walkthrough to help you out:
Need To Know More – Here Are Some Frequently Asked Questions & Answers
I am a current Season Ticket Holder. When can I renew?
As a 2017/18 Season Member, you can renew your 2017/18 Wasps Season Membership package between Sunday 18th February and Sunday 14th April. Within this Earlybird period, existing members will also be eligible to discount the amount they are paying to renew by using a maximum of 4,000 Wasps Buzz Points (£20). Additional Season Member Benefits although many are only available on a renewals basis as there is limited availability (car parking and The Clubhouse in particular).
What happens if I don’t renew during that period?
All seats that have not been renewed by Sunday 14th April will be made available for re-sale on General Sale. You will still be able to renew your membership but your existing seat cannot be guaranteed. You will also lose access to the additional Earlybird benefits.
What price concessions are available to me to purchase a Season Membership?
2018/19 Wasps Season Memberships are available at the following age ranges (as of August 31st2018):
- Adults Aged 22 to 64
- Seniors Aged 65+
- Youths Aged 17 to 21
- Juniors Aged 10 to 16
- Under 10s Aged 0 to 9
* Please note that from the 2018/19 season, Seniors will be anyone aged 65+. Anyone who is under 65 but currently holds a 2017/18 Season Membership will continue to qualify for the Senior rate
I am not yet a Season Member but want to buy one. When can I do so?
Non-Season Members can also purchase a 2018/19 Season membership from Sunday 18th February and will have access to some Earlybird Member Benefits. Although you won’t be able to take advantage of the Buzz Points price reduction this season, you will be able to use these next season!
I’d like to spread the cost of my Season Membership. Can I do this?
Wasps 2018/19 Season Memberships are also available to purchase using Zebra Finance over a range of options, including our new UPTO 12 MONTHS payment plan. You can purchase your Season Memberships using Zebra Finance online, over the phone or in person at the Ticket Office. You must be at least 18 years or older at the date of your application. In choosing our finance option, you are also agreeing to enrol for automatic renewal for the 2018/19 season.
I paid for my Season Membership using the Instalment Plan last year. Do I need to apply again?
In choosing our finance option to pay for Season Membership during the 2017/18 season, you automatically agreed to enrol for automatic renewal for the 2018/19 season. However, you can cancel this option by contacting the Ticket Office on 02476 786 411.
I am a current Season Member but want to relocate. What are my options?
If you want to move from your current seat, you can relocate to any seat in the stadium that is not already occupied, at any stage during the renewals period. To relocate, simply contact the Wasps Ticket Office on 02476 786411 or call in to the office in person.
I would like access to a Lounge with my Season Membership, what options are available?Season Members have the option to upgrade their package to include season-long access to The Clubhouse. Members can upgrade for just £95 although access is subject to availability and reserved for 2017/18 Clubhouse Members only until the Earlybird phase is complete. You may also choose to upgrade to hospitality. To see the full range of hospitality options, visit wasps.co.uk or contact the hospitality sales team on 02476 786410 or email firstname.lastname@example.org.
I currently have a Season Membership in the East Stand and find the walk to The Clubhouse is too far. What can I do?
We do appreciate that it is difficult for supporters who sit in the East Stand to fully utilise The Clubhouse, particularly as it is up to a 10 minute walk from some seats to The Clubhouse on a matchday. For any supporter who would like to purchase a Season Membership in the East Stand as well as season access to The Clubhouse, we would ask you to bear this walk in mind when you purchase. However, you also have the opportunity to relocate your seat to the West Stand if you wish to do so.
I am a current Season Member and want to buy an extra seat for my child. Do I have to wait?
As a current Season Member, you can buy additional seats at any time. Please note that the location of any additional seats will be subject to availability.
I would like to buy Season Memberships for my children this season. Is there any restriction as to where they may sit?
The Ricoh Arena is a family-friendly venue and, as such, children can hold a Season Membership in any category of the stadium. Although there is a nominal fee for Under 10s located in some areas of the stadium, over 80% of the ground is available to under 10s free of charge.
I am 64 years old now but I will be 65 years old in August. Am I entitled to a Senior (over 65s) concession?
Yes, you will qualify for an over 65s concession for the 2018/19 season. The age brackets are based upon your age on 31st August 2018 and not the date you buy your 2018/19 Wasps Season Membership.
Please note that from the 2018/19 season, Seniors will be anyone aged 65+. Anyone who is under 65 but currently holds a 2017/18 Season Membership will continue to qualify for the Senior rate.
I am 21 years old now and will be renewing my Season Membership in April. However, I am 22 in July. Am I entitled to renew my Youth concession?
Unfortunately, you would now have to pay the adult rate for your Season Membership this season. As per above, the age brackets are based upon your age on 31st August 2018, and not the date you buy your 2018/19 Wasps Season Membership.
What options are available due to my accessibility requirements?
The Ricoh Arena is an accessible stadium which caters for all wheelchair or ambulant disabled supporters. Any supporter that may require wheelchair access or an ambulant disabled Season Memberships should contact the club directly on 02476 786411 or visit the Wasps Ticket Office. In the first instance, please visit https://www.eticketing.co.uk/wasps/Common/CustomerNotice/TicketingInformationAndFees to see what you will need to qualify.
I am a current Black & Gold / Ambassadors Member, but wish to upgrade to a Season Membership package this season. Will I receive a new card?
Yes, you will receive a new Membership card preloaded with your new Season Membership package.
I am purchasing a Season Membership for my 14-year old son. Do I need to show any documentation to prove his age?
Yes - all concessionary priced memberships will require Proof of Age. This may be a copy of your birth certificate, passport, drivers licence or National Identity Card. This applies to Under 10s, Junior, Youth and Senior Season Memberships only.
Can I still get a coach from West London / Buckinghamshire to the Ricoh Arena next season?Yes, coaches will again run from High Wycombe, Maidenhead and Hillingdon Tube Station next season. Members interested in coach travel and a Seasonal or match-by-match basis should visit https://zeelo.co/rides?q=wasps
What is The Clubhouse?
The Clubhouse, is the dedicated Season Members’ lounge at the Ricoh Arena. The Clubhouse features an array of Wasps photographs, shirts and memorabilia from Wasps history. There is also a large bar with over 20 large screen TVs, friendly bar staff and comfortable seating area making it the perfect place to enjoy a pre or post-match drink and soak up the atmosphere of matchday. Members can upgrade their package to include season-long access to The Clubhouse for just £95
What can I use my Wasps Buzz Points for?
You can use your Wasps Buzz Points as credit against additional match tickets, matchday Clubhouse passes, merchandise in the Wasps Club Store and other selected events at the Ricoh Arena. You can also use your Wasps Buzz Points at third party attractions such as Warwick Castle, Sea Life Birmingham and Warwick Racecourse.
For more information visit www.buzzpoints.wasps.co.uk. To redeem Buzz Points on your Season Membership, please contact the Ticket Office or email email@example.com. A maximum of 4,000 Wasps Buzz Points (£20 equivalent value) can be redeemed against the price of a Season Membership. These can only be used in the Earlybird window and must be in multiples of 1,000. Season Memberships will receive a flat rate of 1000 Wasps Buzz Points (500 after Earlybird window). The price paid for your Season membership is not applicable.