Wasps confirm contingency ticketing plans

Date: 28 May 2020

 

Premiership Rugby remains committed to completing the 2019/20 season as soon as it is safe to do so.

The Club can confirm, however, that should Covid-19 mean the remaining games of the 2019/20 season need to be played behind closed doors or are cancelled, it will offer current Season Members and Match Ticket purchasers pro-rata credit towards future membership or match ticket purchases. They will also be given an option to donate all or part of their credit balance back to the club, or to apply for a refund.

Options for Season Members & Match Ticket purchasers:

You will be offered pro-rata credit in place of any remaining 2019/20 season matches which are played behind closed doors, at a neutral venue or cancelled. The following options are available to use this credit:

  • ‘Donate’ this amount, or a proportion of it, back to the club, to support Wasps through this very challenging time
  • As part-payment towards a 2020/21 Season Membership
  • As payment towards future match ticket and club purchases in 2020/21
  • For those who prefer, a refund will also be available

All fans who are impacted will be contacted via email with full details once a decision has been made regarding the remaining 2019/20 fixtures. Please do not contact the Ticket Office as it is currently closed.

Seasonal Hospitality Members and those who have purchased matchday hospitality packages will be contacted in due course by a member of the Commercial Team, to advise of the options available. However, the options outlined also apply to those supporters and companies who have purchased hospitality. 

Please note that these options will only be available should games be played behind closed doors, at a neutral venue or cancelled.

Stephen Vaughan, Wasps Group CEO said: “By confirming our ticketing contingency plans, we hope to ease any concerns our loyal fans may have and provide some clarity around the questions we have been asked.”

“I hope that our range of solutions will cover off every supporters’ wishes, and rest assured we will communicate any news concerning the 2019/20 season as soon as we are able to. I’d like to thank everybody for their support and also for the continuous well wishes from fans far and wide as we prepare for what lies ahead.”

In addition, Wasps has opted to suspend the launch of its 2020/21 Season Memberships sales in light of the uncertainty surrounding live events due to coronavirus. This decision will be continuously reviewed with a new launch date to be put in place in due course.

Wasps will continue to update our members and fans with information regarding the impact of the Covid-19 virus on the club, as well as the 2019/20 and 2020/21 seasons, as it becomes available.