Get back in the ground with Wasps Fans At The Game

Date: 1 Aug 2020

 

We’re all missing being at the game. Even when rugby returns it’s not going to be the same, because for a while yet Wasps supporters won’t be able to raise the roof in getting behind the team.

For that reason, we’re delighted to announce that we are giving you a chance to get back in the ground, with the launch of Fans At The Game.

We’ve teamed up with The Football Company to give you an opportunity to have your own recyclable, waterproof cut-out displayed proudly in the stands for the rest of the season.

You may have seen this at other clubs already, and if so may know how it works. But in very simple terms, all you need to do is:

  • Visit our Fans At The Game website http://wasps.fansatthegame.co.uk/
  • Agree to the T&Cs
  • Use on mobile device native browser (Apple/IOS Safari or Android Chrome)
  • Allow your mobile device camera to take a picture
  • Make sure you fit in the silhouette
  • Approve your picture – boom!
  • Make your secure online payment – it costs £25 per cut out (ticket credit cannot be redeemed against this purchase)

After that, your cut-out is produced, delivered to the Ricoh Arena, and installed. Before you know it, you’ll get back in the ground, and be a fan at the game once more.

Watch out across our social media channels, as we’ll be sharing pictures once we start to fill the stadium.

We know it’s not the real thing, and we cannot wait until the Ricoh is packed with supporters, but for now this is a great way to support the club. Every supporter really counts!

FAQs

How does it work?

We’ve teamed up with The Football Company to deliver brand-new technology that enables supporters to take a picture, complete a transaction and for that to be printed on uniform silhouette shaped cardboard. This works best on mobile devices using the native platform of the device eg; IOS/Safari or Android/Chrome.

What devices or browsers does it work on?

Fans At The Game works on mobile because it’s a much easier experience to take a ‘selfie’. We’ve tested it across multiple devices (smartphones, tablets) and it should work on most, as long as your software or browser version is up to date. If you find an issue, contact the club and we'll try to help.  

Can I ‘sit’ in my ‘own seat’?

We know this is something that plenty of supporters will ask. We’ve checked the viability of it, but in terms of being able to cope with demand the process of matching supporter to a specific seat is extremely time consuming. 

Who is taking the payment?

Your payment is taken by The Football Company (Scotland) Limited via their own payment provider, which is owned and controlled by NatWest. In the unlikely event that you have a payment issue you should contact sales@thefootballcompany.tv and one of their team will come back to you quickly. All orders will come with an email receipt.

Is my data secure?

Yes, absolutely. The Football Company have built a model which minimises the data required to be collected. Further access to that data is only provided for different parts of the fulfilment journey. For example, the printers will only have your first and last name, your order ID and the club. Everything has been built on Amazon Web Service (AWS) which is regarded as the gold standard for creating secure digital platforms.