Saturday 12 June will be the first-time spectators have been at the Ricoh Arena since the very first lockdown back in March 2020 – we can’t wait to have you back!
As the first fans to return, we want to ensure your day is not only enjoyable but safe. Please read the following matchday guide which contains all the information you need to know about your visit.
The stadium will be operating under strict COVID-19 regulations developed to ensure a safe and secure environment for all supporters attending.
We have implemented one-way systems, allocated entry times, social distancing policies and increased sanitisation and cleaning procedures around the stadium.
In addition to the matchday guide, please ensure you read our COVID-19 Supporters Code of Conduct.
Please check your ticket (these have been dispatched) – arrive at the time and use the turnstile indicated
Observe social distancing, use hand sanitiser, be patient and follow the direction of stewards and signs
Wear a face covering at all times, including whilst in your seats and on the concourses, unless eating or drinking
You must not attend the match if you or anyone in your household are suffering from any symptoms of COVID-19, have tested positive for COVID-19 or have been told to self-isolate in the last 10 days
WHAT TO BRING
Your ticket (either the paper ticket or printed copy of the Print at Home ticket)
Your debit/credit card or payment-enabled mobile device
Your face covering
12:30pm Hospitality opens
1.00pm Gates open - please use the turnstile and note the arrival time shown on your ticket
4:45pm Final whistle & player presentations
5:45pm Hospitality closes
RICOH ARENA IS CASHLESS
Ricoh Arena is now a cashless stadium. Debit/credit card payments, and mobile payments such as Apple Pay and Google Pay are accepted at all tills around the arena.
With a limited capacity and COVID-19 restrictions in place, a large number of seats will not be in use for this fixture. Please check the information on your ticket for location and turnstile number.
Please be aware that the South Entrance will be closed for this fixture.
For the safety of players, staff and supporters, and in order to manage the stadium effectively, areas around the dugout, tunnel and lower blocks will remain closed for this fixture.
The Ticket Office will be open from 9am to 4pm on matchday. There will be no tickets on sale on the day of the game.
Please ensure you have your tickets with you before you arrive at the stadium. If you are due to collect tickets, please leave plenty of time to do so as the Ticket Office will be extremely busy. We recommend collecting your tickets no later than 1:30pm.
The Ticket Office is located adjacent to the North Entrance.
When travelling to this fixture, please follow government guidelines and use your own transport where possible. If you have to car share outside your own household, please ensure windows are kept open and face coverings are worn whilst inside the vehicle.
No onsite parking will be available to purchase on the day of the game.
Train services will be operating as normal, with a shuttle service running from Coventry Train Station to Coventry Arena Station.
FOOD AND DRINK OUTLETS
There will be a number of outlets open around the stadium so supporters can purchase food, as well as both non-alcoholic and alcoholic drinks, throughout the day. Please return to your allocated seat before consuming food and drink.
SeatServe and SwipeStation will not be in operation for this fixture.
CLUBHOUSE, THE ANECDOTE & THE MILL
Please note that the Clubhouse, the Anecdote and The Mill will be closed for this fixture. Access to the Atrium via the North Entrance will be for hospitality guests only.
The store at Ricoh Arena is closed until further notice.
NHS TRACK AND TRACE
Visitors will be asked to scan the COVID-19 NHS Track and Trace App and complete the required details.
You can do this on arrival at the stadium using your mobile phone or internet-enable device. Please ask a steward for help if you do not have a suitable device.
SAFETY & SECURITY
Please follow the guidance given by our stewards and security staff. We suggest that you bring with you only essential items and leave bags at home if possible.
There will a presentation for those players leaving the club at the end of season. We kindly ask you to remain in your seats until you are requested to leave the Arena by the stewards.
We would like to thank you in advance for your patience and co-operation.
Enjoy the game!