Ricoh Arena Ticket Sales: Q&As

Are games from now on going to be played at the Ricoh Arena?
Yes, all regular home games from the 21st December will be played at the Ricoh Arena.

I’m a Season Ticket Holder. How do I claim my food and drink voucher? Your vouchers for free food and drink at the Ricoh Arena will be sent out to you shortly before the fixture.

I want to upgrade and sample the hospitality at the Ricoh Arena for the game, how do I do that?
There are a number of hospitality options available at the Ricoh Arena. For more information about these packages including the price of upgrading, click here

Is there going to be the option to buy a Half Season Ticket for the games at the Ricoh Arena?
Yes, a Half Season Ticket is now available. This starts with the game against Sale Sharks on 4 January 2015 for all home matches through to the end of the 2014/15 season, priced from £90 for the eight games. You can purchase this online here.

I’m a Season Ticket Holder. How do I book myself onto one of the free coaches provided?
As a Season Ticket Holder you will receive communication from us via email or post detailing how you can book onto one of the free coaches, operating from a number of pick-up points for the remainder of the 2014/15 season. Locations of these coaches will be included in these communications.

Are there going to be coaches available for Non-Season Ticket Holders?
We are looking into the possibility of operating coaches for Non-Season Ticket Holders depending on the demand for this service. There will be a cost to you for this. To register your interest please email


I’m a Season Ticket Holder with mobility issues, will the coach up to the Ricoh Arena be wheelchair accessible?
Please let our Ticket Office know you need coach travel with wheelchair access and from which location.


I want to drive to the Ricoh Arena. How/where can I park?
We have car parking at the Ricoh Arena available for supporters travelling by car to our games.

If you are a Season Ticket Holder, we will offer you free car parking at the Ricoh Arena for the remaining matches this season, provided there are at least two people in the car.

If you are a Non-Season Ticket Holder, parking at the Ricoh Arena costs £5.

This service cannot be pre-booked and is subject to availability.


I have a seasonal car parking pass at Adams Park. Can I transfer this to the Ricoh Arena or get a refund?
All seasonal car parking pass holders will be refunded automatically on a pro-rata basis.


I have mobility problems and I am driving to the Ricoh Arena. Can I get preferential parking?
If you have a blue badge or you have mobility problems and are looking for assistance with parking please call 08448736514 or email


Will there be an exclusive lounge/bar for existing Season Ticket Holders?
Yes, Lounge One has been designated for Season Ticket Holders who have transferred from Adams Park for the remainder of the season. Our top category Season Ticket Holders have use of Bar 87.

I’m a Season Ticket Holder who doesn’t want to sit in the seat that has been allocated to me, how can I move?
You can fill out this form and we will endeavour to move you to an available seat that is preferable.


I’m a Season Ticket Holder wanting to bring friends to the first match, how can I make sure they are sitting with me?
Please email your Season Ticket number and amount of additional tickets you wish to purchase. Please note that there is currently a high demand for tickets but we will endeavour to contact you as soon as possible. Please note that friends of Season Ticket Holders will not have access to the exclusive Season Ticket Holder lounges/bars.


How can I buy a wheelchair seat at the Ricoh Arena?
Please email with your request.


My rugby club / school / office want to come along to watch the rugby.  Is there a group discount?
Yes, there are discounts available for group bookings. Simply with details of your request.


Will my Season Ticket card work at the Ricoh Arena?
No, you will be sent paper tickets for the remaining home games in the 2014/15 season.


I’m a STH not wanting to come to the Ricoh Arena, how do I get a refund?
Please note you can sample the first two games at the Ricoh Arena and still receive a pro-rata refund. Alternatively, you can request your refund now by filling out this form.


Can I see a plan of the stadium?
Yes. To see a plan of the stadium see below.