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Refunds and Exchange

The following information explains our policies for the online shop.

Refunds and Exchange

Adams Park Shop - Terms and Conditions

Adams Park Shop - Terms and Conditions

If for any reason you are unhappy with your purchase, return it to us within 2 weeks of receipt in an unworn/unused condition for a full refund or exchange. We are unable to exchange or refund custom shirts, or accept responsibility if a player leaves the club or changes his squad number. Personalised shirts may only be returned if faulty, unsuitable sizes cannot be returned. Returns should be marked for the attention of: London Wasps Merchandise, Adams Park, High Wycombe, Bucks, HP12 4HJ

We would advise that you send the goods by special delivery, as London Wasps cannot accept any responsibility for goods lost in the post. Postal charges are the responsibility of the customer unless the goods are faulty. Postal charges for the return of exchanges are charged as shown in the help section: every effort is made that product prices, description and carriage charges outlined are correct. Your statutory rights are not affected.

Cancellation of order

Cancellation of Order If you wish to cancel the order and your goods have already been dispatched, you must send the goods back to: London Wasps Merchandise, Adams Park, High Wycombe, Bucks, HP12 4HJ at your cost and risk as soon as possible. Once we have received your returned order to Wasps Merchandise, any sum debited from your credit card will be re-credited to your account as soon as possible, and in any event within 30 days of the cancellation provided that you return the goods in their original condition.

Stock Availability

We make every effort to ensure that all items shown on our online store are available but occasionally items will be temporarily out of stock or have sold out earlier than planned. All merchandise on the online store is subject to availability.

Club Shop Details and Opening Times:

Adams Park
Hillbottom Road
High Wycombe
HP12 4HJ

Tel: 01494 443085
Mail Order: 0870 428 7910

Regular Opening Hours: Eden Club Shop
Mon-Fri 9.00am to 5.30pm
Non Matchday Sat 9.00am - 5.30pm

Please note the stadium shop is ONLY open on matchdays, opening times will vary.

Thank you for shopping with London Wasps.